1. Is it legal?
2. Does an Instant Screen negatively impact the consumer's credit rating?
3. How long does it take to get an Instant Screen on a customer?
4. Can I get Instant Screen anywhere else?
5. Are there any similar products out there?
6. What information is necessary to run an Instant Screen?
7. Why do I have to present the customer with a pre-qualification certificate?
8. How do I get signed up?
9 .What does it mean if an "n/a" is returned for a customer?
10. What are the tiers for Instant Screen?
11 .How often should I pre-screen a consumer?
12. What can I do if my CRM doesn’t offer Instant Screen?
1. Is it legal?
The Fair Credit Reporting Act allows consumers to be pre-screened as long as a firm offer of credit is made to those who meet specified credit criteria. One-off pre-screens, such as Instant Screen, are permissible under the FCRA.
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2. Does an Instant Screen negatively impact the consumer's credit rating?
No. Instant Screen utilizes technology similiar to what's used in offering pre-screened credit card offers in the mail. There is no negative impact to the consumer's credit rating by using this product.
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3. How long does it take to get an Instant Screen on a customer?
It's very fast. Instant Screen is a live pre-screen service that provides you with information within seconds.
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4. Can I get Instant Screen anywhere else?
Currently, this product is exclusively distributed in North America by Dealer Marketing Services, Inc.
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5. Are there any similar products out there?
Instant Screen is the first of its kind in the automotive industry. There have been point-of-sale pre-screens occurring at retail stores for many years, but this is a unique product specifically for automobile dealers.
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6. What information is necessary to run an Instant Screen?
For showroom traffic, only a name and address are required. For internet leads, a name, address, and e-mail address are required. Consumer authorization and social security number are not required.
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7. Why do I have to present the customer with a pre-qualification certificate?
This is necessary to comply with federal regulations mandating the firm offer of credit when consumer credit information is obtained without consumer authorization.
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8.How do I get signed up?
E-mail sales@instantscreen.com or call 800-653-4979 to get activated right away.
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9. What does it mean if an “N/A” is returned for a customer?
“N/A” means that there was no information found on this customer or the customer did not meet the minimum tier selection of your dealership.
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10. What are the tiers for Instant Screen?
There are 10 Instant Screen tiers, based on credit bureau score ranges, as well as other credit factors, such as repossessions and bankruptcies.
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11. How often should I pre-screen a consumer?
The offer of credit is only valid for 30 days, so this should be the deciding factor when a customer visits your store at a later date.
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12. What can I do if my CRM doesn’t offer Instant Screen?
There are integration opportunities for many CRMs. Please call 800-653-4979 for additional specifications and details.
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